MusicDrain
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This article is based on an article from the Japanese edition of Engadget and was created using the translation tool Deepl.


The latest version of the iPhone system software, iOS 13.5.1, was released this June. Some of its users have reported that the Music app is rapidly consuming battery power in the background, even when not in use.

The seriousness of this issue is that it happens even if you've just bought a new iPhone and have never used the Music app, or if you've turned off Background App Refresh (you can disable updates for individual apps or all apps from the Settings > General > Background App Refresh).

What's more is that people have been saying that this running in the background is occurring for several hours every day.

Two examples of users reporting symptoms and a log of battery drain are reproduced below.

User: Mojo06

I just purchased a new iPhone 11 a few days ago, and my battery is crashing so fast. I haven't even used the Apple Music App yet and it says that it has been running in the background for over 18 hours and has used 95% of my battery. My phone is also getting very hot from this. I am concerned this will kill my battery on my new phone.

User: Brianwpi

Phone is burning up. Switched off background app refresh. Restarted phone. Battery health 91%. ‌iPhone‌ X running iOS 13.5.1. Had to recharge several times during the day just to keep up. Help?

batterydrain
MacRumors

According to MacRumors, which is covering the issue, reports of battery drain due to the Music app date back to April, but have spiked in the last week (June 28 - July 4).

From here, the site points out that Apple may have recently changed something on the server side (which communicates with the Music app) that is causing the problem.

The following are some of the steps users have attempted to take to solve their problems, but unfortunately, even with these methods, the success rate of solving problems is low.

  • Force quit the Music app.

  • Restart / Restore ‌iPhone‌.

  • Delete Music app then reinstall it.

  • Turn off Automatic Downloads (Settings -> Music -> Automatic Downloads).

  • Disable background app refresh (Settings -> General -> Background App Refresh -> Disable Music).

  • Turn off Mobile Data (Settings -> Music -> Mobile Data).

  • Cancel all downloads in the Music Library.

Some users have also reported that leaving the Music app removed has eliminated battery drain.

However, for users who listen to music on Apple Music, for example, this is not the final solution, of course. It is hard to believe that this is a user issue, so we wait for Apple's response.

Source: MacRumors


This article is based on an article from the Japanese edition of Engadget and was created using the translation tool Deepl. The Japanese edition of Engadget does not guarantee the accuracy or reliability of this article.