This article is based on an article from the Japanese edition of Engadget and was created using the translation tool Deepl.
While Google's Pixel smartphones have been highly praised for their software and camera performance, there have often been reports of hardware related glitches. The Pixel 4 XL, which was released in October 2019, was no exception, with multiple reports of the back panel peeling off.
Apparently, battery expansion is the cause, but there have been multiple reports on Reddit and Google forums, with some of the earliest occurring as early as six months ago, or a few months after launch.
According to a Reddit user, the general manager of the uBreakiFix store, a U.S. repair franchise and certified repairer of Pixel devices, the peeling back panel is caused by a bad battery connector. This causes the battery to expand, causing the back panel to peel off.
In terms of battery-related issues, there is also a case where Google has refunded up to $400 for a glitch that caused the Nexus 6P to go into bootloop. We'll be watching closely to see how this case progresses.
A user who claims to be another employee of uBreakiFix said that this connector glitch only occurred on the Pixel 4 XL and has never been seen on the Pixel 4.
However, we don't know if it's directly related to this glitch, but just to be sure, we checked the Pixel 4 on hand and it was bulging like the picture at the top of the page, so maybe the Pixel 4 is not unrelated.
This article is based on an article from the Japanese edition of Engadget and was created using the translation tool Deepl. The Japanese edition of Engadget does not guarantee the accuracy or reliability of this article.