Some PS5 pre-order customers received a notice that they may not get it until 2021

Sony apologized, saying that the PS5 preorders could have been a lot smoother.

Engadget JP (Translation)
Engadget JP (Translation) , @Engadget_MT
2020年09月30日, 午後 06:37 in egmt
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This article is based on an article from the Japanese edition of Engadget and was created using the translation tool Deepl.


Pre-orders for the PlayStation 5 began in mid-September around the world (the morning of the 18th in Japan), and people were inundated with requests to get one early. Online retailers where it was possible to order immediately ran out of stock, and competition on lottery-based sites was dozens of times greater, with Sony apologizing for the fact that the PS5 preorders could have been a lot smoother.

However, it has been revealed that some of those who were able to complete their pre-order has also been notified that they will not be able to deliver the PS5 on launch day and may not be able to receive it until 2021.

According to the British gaming website Video Games Chronicle (VGC), customers of major mass merchant GameStop Ireland have been notified that they won’t be able to fulfill their pre-order until 2021. The message claims that the delay is “due to circumstances out of our control” and offers the option to remain in the pre-order queue or cancel entirely.

PS5

This is just one of the instances where it was reported that the PS5 may not be delivered in time or at all before the end of 2020. VGC has also reported that UK shopping site ShopTo has emailed its PlayStation 5 pre-order customers to either tell them their pre-order is safe for launch, or that they won’t receive the console in time for the November 19 release date (in the UK) after Sony contacted them earlier this week with details of the PS5's stock allocation.

In mid-September, Bloomberg reported that Sony had cut production of the PS5 in the fiscal year 2020 by 4 million units to about 11 million, due to a manufacturing problem with the PS5's SoC. Sony responded by saying that it had "not changed the production number for PlayStation 5 since the start of mass production," and issued a statement saying that “while we do not release details related to manufacturing, the information provided by Bloomberg is false."

Supply chain disruptions due to the spread of the new coronavirus infection and the resulting manufacturing delays have been rumored in regards to Apple's iPhone. It wouldn't be surprising if the PS5, which also relies on production and logistics in various regions, was affected, but there's more than a month left until the launch, and we're hoping for a rewind before then.

Source: VGC


This article is based on an article from the Japanese edition of Engadget and was created using the translation tool Deepl. The Japanese edition of Engadget does not guarantee the accuracy or reliability of this article.


 

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